International Patient Services
Comprehensive medical travel support — from visa assistance to accommodation, we care for patients from 20+ countries
Your 8-Step Journey
From first inquiry to full recovery – guided at every step
Discovery
Find us through SEO, social media, or referrals
Inquiry
Submit your case via form or WhatsApp
Qualification
Upload medical records for review
Expert Review
Our team evaluates your case within 48 hours
Treatment Plan
Receive personalized surgery + rehab protocol
Travel
We arrange visa, flights, and airport pickup
Treatment
Surgery and rehabilitation at our hospital
Aftercare
12-month remote follow-up after returning home
Your Dedicated International Coordinator
One person, your language, from first message to 12-month follow-up
What Your Coordinator Does for You
- 1Reviews your medical records and matches you with the right specialist
- 2Provides transparent treatment plan and treatment timeline
- 3Issues official invitation letter for medical visa application
- 4Arranges airport pickup, accommodation, and translation
- 5Coordinates surgery schedule and rehabilitation program
- 6Conducts remote follow-up at 1, 3, 6, and 12 months post-discharge
Single point of contact throughout your journey
Our Services
Everything you need for a smooth medical journey to Shanghai
Free Online Consultation
Submit your case, Dr. Sun's team responds within 48 hours. Video consultation available.
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Visa Invitation & Support
Official hospital invitation letter for M-type medical visa. Application guidance included.
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Airport Pickup & Accommodation
Free Pudong/Hongqiao airport transfer. Patient rooms and nearby apartments arranged.
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Translation & Concierge
English and Russian medical interpreters全程陪同. Arabic available by appointment.
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Treatment Planner
Clear communication. Get a personalized treatment plan based on your condition.
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Aftercare & Follow-up
Detailed home rehab program. Remote follow-up at 1, 3, 6, and 12 months post-discharge.
Learn MoreWhy Shanghai?
World-class medical infrastructure, safe and modern
Direct flights from 200+ cities
Pudong International Airport connects to all major global cities
Modern medical infrastructure
JCI-standard facilities, advanced surgical equipment
60-70% lower than US/Europe
Same quality care with exceptional value
Safe and welcoming city
One of the safest major cities in the world, English signage widespread
Ready to take the next step? Get your free expert assessment.
Have Questions? Talk to Your Dedicated International Coordinator
Free consultation, no obligation. We respond within 48 hours.
Ready to Start Your Recovery Journey?
Submit your case – Dr. Sun Chengyan's team responds within 48 hours
Medical Review by: Sun Chengyan, MD, PhD – Chief Neurosurgeon, Shanghai Eber Hospital
Last updated: September 2026 | Content reviewed for medical accuracy