Contact Us
Reach out to our international patient coordination team. We respond within 48 hours with a personalized expert assessment.
Self-Referral OKNo doctor referral needed. Expert response within 48 hours. 100% confidential.
Contact Information
Hospital
Shanghai Eber Hospital
Building 50, No. 2380 Xinsiping Road
Lingang New Area, Shanghai, China
Phone
+86-400-9696-399 (Chinese)
International hotline: [to be confirmed]
Mon–Sun 08:00–17:00 CST (UTC+8)
international@ebermedical.net.cn
Prepare These Documents
- Passport copy (patient + accompanying person)
- Medical records / discharge summary
- MRI / CT images and reports
Submit Your Case for Free Expert Review
Dr. Sun Chengyan team responds within 48 hours | Self-referral accepted
Instant Communication
Prefer to talk directly? Reach us through these channels
Frequently Asked Questions
Answers to the questions international patients ask most
A:Submit the form above or message us on WhatsApp — we'll respond within 48 hours.
A:No — initial evaluation is remote. Submit your records and we'll provide an expert assessment.
A:14–30 days depending on the package, including surgery and rehabilitation.
A:Yes — we help arrange family accommodation near the hospital.
A:International credit cards, bank transfer, Alipay/WeChat Pay. 30% deposit to schedule.
Have Questions? Our international coordinator is ready to help.
Ready to Start Your Recovery Journey?
Submit your case — Dr. Sun Chengyan's team responds within 48 hours
Building 50, No. 2380 Xinsiping Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone
